FAQ

Contact Us

Reach us at contact@tokyosupersale.com. We respond in less than 24 hours.

 

Shipping and Handling

How much is shipping? Shipping is simple. Economy shipping ranges from $5 to $9, based on weight. Priority shipping is $10. 
What are the shipping methods? Economy is USPS Ground (3 to 7 days) and Priority is USPS Priority (2 to 3 days).
Is tracking number provided? Yes, tracking number is provided once the order ships.
Where do you ship from? We're located in Washington state and everything ships from our facility there.
 

Returns and Exchange

What's the returns and exchange policy? We don't accept refunds or exchanges. However, if order is damaged during shipment, we'll ship another or provide a full refund if we're out of stock.